Customer Health Score Software
Catapult turns your customer data into a simple health score that shows who needs attention—so you can keep customers happy, loyal, and spending more.
How Customer Health Scoring Works
Real-Time Health Monitoring
Track service history, engagement, and payment behavior to know exactly which customers need attention.
Predictive Intelligence
Catapult analyzes patterns to identify customers likely to cancel before they do.
Early Warning System
Get alerts when health scores drop so you can intervene and retain the customer.
Actionable Insights
See exactly what's driving each customer's score and what actions to take.
Segment by Health
Group customers by health score to prioritize outreach and personalize your approach.
Automatic Actions
Trigger personalized reminders, follow-ups, and retention messages based on health score changes.
Why Pest Control Companies Use Health Scores
Know Who Needs Attention
Stop guessing which customers are at risk. Health scores show you exactly who to focus on.
Take Automatic Action
When a score drops, Catapult automatically sends the right message at the right time to save the customer.
Increase Lifetime Value
Customers with healthy scores are primed for upsells. Catapult identifies opportunities to grow revenue.
Customer Health Score FAQs
What is a customer health score?
A customer health score combines service history, engagement, payment behavior, and other signals into a single number showing how likely a customer is to stay or churn.
How does Catapult calculate health scores?
Catapult uses AI to analyze service frequency, response rates, payment patterns, and behavioral signals from your existing CRM data.
Does this replace my CRM?
No. Catapult works on top of your current CRM to make it smarter—without changing how your business already runs.
What happens when a health score drops?
Catapult can automatically send personalized messages, alert your team, or trigger retention campaigns to save the customer before they cancel.
Ready to Keep More Customers?
See how Catapult's health scoring helps pest control companies reduce churn and grow revenue.