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    Case studies

    Real companies. Real numbers. Straight from their dashboards.

    Every figure below is pulled from that company's own Catapult dashboard — money actually collected, cards actually updated, reviews actually left. No projections, no averages, no “up to.”

    Legion Pest ControlT2 Pest ServicesPest XNovix Pest Control
    Legion Pest Control

    Legion Pest Control

    Charlotte, North Carolina
    Case study 01

    A fast-growing book meant money was slipping through the cracks

    Legion scaled quickly on quarterly plans billed monthly — which means a large, constantly moving balance sheet. Chasing overdue accounts by hand doesn't scale with that model, and every expired card is a silent cancellation waiting to happen. Catapult took over the follow-up so the office didn't have to.

    What Catapult produced
    $62,587
    Overdue balances collected
    835 customers paid
    431
    Expiring cards updated
    before they failed
    206
    Leads generated
    $111,539 in potential revenue
    139
    Customers moved to autopay
    recurring, hands-off

    Legion Pest Control · Catapult dashboard, year to date

    Residential & commercial pest controlQuarterly service plans, billed monthly4.7★ from 1,000+ Google reviews
    T2 Pest Services

    T2 Pest Services

    Mesa, Arizona
    Case study 02

    Two decades of customers is two decades of untapped revenue

    A book built since 2001 carries years of lapsed customers, aging cards, and people who never got asked for the next service. T2 didn't need more leads so much as a system that worked the database it already had — collections, card updates, win-backs, and upsells running quietly in the background.

    What Catapult produced
    $22,495
    Overdue balances collected
    278 customers paid
    227
    Leads generated
    $112,870 in potential revenue
    111
    Expiring cards updated
    revenue kept, not lost
    104
    New reviews collected
    5-star average

    T2 Pest Services · Catapult dashboard, year to date

    Serving the Phoenix metro since 2001Pest, termite, residential & commercial4.9★ from 870+ Google reviews
    Pest X

    Pest X

    Jasper, Alabama
    Case study 03

    You don't need a big office to run like one

    Pest X is a small, family-run operation — the kind where the owner is also a technician and there's no back office to chase paperwork. Automation had to sound like them, not like a call center. It handles the follow-up nobody has time for at the end of a route day.

    What Catapult produced
    $5,500
    Add-on revenue sold
    11 add-ons
    $4,673
    Overdue balances collected
    64 customers paid
    18
    New reviews collected
    5-star average
    89%
    Positive service feedback
    collected after each service

    Pest X · Catapult dashboard, year to date

    Family-owned, Walker · Winston · Jefferson countiesPest, termite, mosquito, bed bug, wildlife4.9★ from 170+ Google reviews
    Novix Pest Control

    Novix Pest Control

    St. George UT · Las Vegas NV · Kansas City · Columbia · Wichita
    Case study 04

    One system, five offices, the same standard everywhere

    Multi-location operators face a problem single-office companies don't: every branch drifts. Different people chase collections differently, review requests happen in some offices and not others, and the owner can't see which is which. Catapult runs the same playbook in all five offices — and reports on each one separately, so Novix can compare St. George to Kansas City on the same terms.

    What Catapult produced
    $81,661
    Overdue balances collected
    1,088 customers paid, across 5 offices
    316
    New reviews collected
    5-star average
    350
    Expiring cards updated
    revenue kept, not lost
    413
    Customers moved to autopay
    recurring, hands-off

    Novix Pest Control · Catapult dashboards for all five offices, year to date, combined

    Five offices across four statesPest, termite, bee removal, commercial & residential4.9★ across offices, 700+ Google reviews

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