
Who it’s for · Office staff
Give the office its day back.
Most of what an office does on a given day is follow-up: reminders, reschedules, card updates, review asks, the same questions answered again. Catapult handles the routine and routes only what needs a person to the right one.
01
The tedious texts, handled
Appointment reminders, reschedules, ETAs, what-we-did summaries and card updates go out on their own, in your voice.
- Reminders and reschedules
- Card and balance follow-up
- After-service check-ins
02
Smart routing
When a thread needs a human, Catapult hands it to the right person with the full context attached, so staff only touch the conversations that matter.
- Escalation rules you set
- Context travels with the thread
- Technician, office or owner
03
A cleaner inbox
Every customer conversation lives in one place, sorted by what needs attention, instead of scattered across phones, email and sticky notes.
- One inbox for every channel
- Needs-attention first
- Step into any thread anytime
Make every customer relationship worth more.
See what Catapult can handle for your business with a 14 day free trial connected to your CRM.
